Order When You Want
I love this box! How do I keep it coming to me?
Great! We are so glad to hear that! You will be sent a reminder email with the cutoff date to purchase the next month's box. Then just order again online. Your box will be shipped within the first week of the following the month. Please keep in mind we offer discounts on consecutive orders. If you miss a month, but come back later, you will be considered a first time customer again and pay your first box at full price. But the monthly discounts will start up again.
I don't have or want to use my credit card for payment. Do you have another way I can pay for my boxes?
Yes! You can alternatively pay using INTERAC e-transfer. Just click on the option at checkout and follow the instructions.
What is your refund policy?
We do not accept refunds. If you have any concerns about a box you received, email us at firstname.lastname@example.org
How do I cancel my subscription?
We are not a subscription box therefore no need to cancel! We will send you out a reminder email if you would like to purchase the next month's box. It is up to you whether you choose to continue and you can just order again online. However, keep in mind we offer discounts on consecutive orders. If you miss a month, but come back later, you will be considered a first time customer again and pay your first box at full price.
What if I want to switch my box preference to one of the other options?
No problem! Because you are not locked in to a subscription you can change your box option with each order.